1. Introduction
This Privacy Policy sets out the data protection and privacy practices of King Billy Casino as they apply to users accessing the platform from Canada. It specifies what personal data is collected, the purposes for which it is processed, the conditions under which it may be disclosed to third parties, and the rights available to individuals with respect to their personal data.
By registering an account and using the services provided by King Billy Casino, users acknowledge that they have read and understood this Privacy Policy. It applies to all personal data submitted during registration, account verification, ongoing use of the service, and any communication with customer support.
2. Data Controller
King Billy Casino is operated under the ownership of Dama N.V. The platform operates under a license issued by Antillephone N.V. under license number 8048/JAZ2020-013, with the licensing jurisdiction being Curaçao. All data processing activities described in this Privacy Policy are carried out in accordance with obligations arising from that regulatory framework and applicable legal requirements.
3. Categories of Personal Data Collected
King Billy Casino collects personal data that is necessary to provide services, fulfill legal obligations, and maintain the security and integrity of user accounts. The categories of data collected include the following:
- Identity and verification data: full name, date of birth, nationality, and copies of government-issued identification documents submitted for identity and age verification.
- Contact information: email address, phone number, and residential address, used for account management, notifications, and support communications.
- Financial data: information related to transactions processed through the account, including records necessary to facilitate payment procedures via third-party payment providers.
- Account and activity data: records of account activity, including login history and play history, retained for the purposes of service delivery, fraud prevention, and compliance with anti-money laundering obligations.
- Technical data: IP address, device identifiers, and browser information collected automatically when users access the service.
4. Purposes of Data Processing
Personal data collected by King Billy Casino is processed for the following purposes:
- Service delivery: to create and maintain user accounts, process transactions, and provide access to the services offered by the platform.
- Identity and age verification: to confirm that users meet the minimum age requirement and to verify identity as required by applicable regulations.
- Legal and regulatory compliance: to fulfill obligations under anti-money laundering legislation, fraud prevention requirements, and any other applicable legal obligations.
- Customer support: to respond to inquiries, process requests, and maintain records of communications.
- Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, unauthorized access, and other security incidents.
5. Disclosure of Personal Data
King Billy Casino does not sell or rent personal data to third parties. Personal data may be disclosed in the following circumstances:
- To payment systems and third-party payment providers, to the extent necessary to facilitate transaction procedures associated with user accounts.
- To law enforcement agencies, regulatory authorities, supervisory bodies, or other government authorities, when required by applicable law or in response to a lawful request.
- To protect the legitimate interests of King Billy Casino, its customers, or third parties, including in the context of fraud investigation, legal proceedings, or compliance with a government request.
- To service providers engaged by King Billy Casino to support the operation of its services, subject to appropriate data processing agreements and confidentiality obligations.
6. Data Retention
Personal data is retained for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal and regulatory retention requirements.
Users may request the deletion of their personal data after a period of five years has elapsed from the date of account closure or the date of the last transaction, whichever is later. Such requests must be submitted through the customer support channel. King Billy Casino will process deletion requests in accordance with applicable legal obligations and may retain certain data where retention is required by law.
7. User Rights
Users whose personal data is processed by King Billy Casino have the following rights, subject to applicable law:
- Right of access: the right to request confirmation of whether personal data is being processed and to obtain a copy of that data.
- Right to rectification: the right to request correction of inaccurate or incomplete personal data.
- Right to erasure: the right to request deletion of personal data, subject to the retention conditions described in Section 6.
- Right to restriction of processing: the right to request that processing of personal data be restricted in certain circumstances.
- Right to object: the right to object to processing of personal data where such processing is based on legitimate interests.
To exercise any of the above rights, users must submit a request through the customer support channel. King Billy Casino will respond to requests within the timeframe required by applicable law.
8. Data Security
King Billy Casino applies technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures are reviewed and updated as necessary to maintain an appropriate level of security.
No data transmission or storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and for notifying customer support promptly in the event of any suspected unauthorized access to their account.
9. Third-Party Links and Services
This Privacy Policy applies solely to data processed by King Billy Casino. The service may contain references or links to third-party services, including payment providers and support organizations. King Billy Casino is not responsible for the privacy practices of third parties, and users are advised to review the privacy policies of any third-party services they access.
10. Changes to This Privacy Policy
King Billy Casino reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to users through the contact information associated with their account or through a notice on the relevant website. Continued use of the service following notification of changes constitutes acceptance of the updated Privacy Policy.
11. Contact
Users with questions regarding this Privacy Policy or the processing of their personal data may contact King Billy Casino through the customer support channel available on the website.